Pushing Audience Segments from TransUnion to Springserve

Important Notes on Data Processing

• When data is pushed from TransUnion - it can take upwards of 3 days before the data makes it to Springserve’s servers

• Once data makes it to Springserve’s servers it is processed at 8pm UTC daily

  • The term “processed” applies to updating any segment, or pushing a new segment

• A minimum lag time of 4 hours should be expected between processing data on Springserve’s servers and when clients should expect to see the data in their account

• In summary, clients should expect data to take 1-4 days before it shows up in their account

Sharing 1st or 3rd party segments:

1. Reach out to your TransUnion account manager and request that Springserve be added as a ‘Destination’

2. Follow the attached instructions

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