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CategoryMetricDefinitionCalculationSupply Index ViewTroubleshooting Notes
NumbersTotal CallsAll requests to supply tag - every time that SpringServe is pinged


NumbersBillable ReqsUnmonetized requests not blocked by supply tag targetingTotal Calls - Blocked (Targeting) - Impressions

NumbersRequests

Requests which pass supply targeting and were not blocked by Pre-Bid IVT filtering

Total Calls - Blocked (Targeting) - Blocked (Pre-Bid IVT)Lite
NumbersBlocked (Total)All unusable requests blocked by supply targeting and Pre-Bid IVT filteringBlocked (Targeting) + Blocked (Pre-Bid IVT)
Lots of blocked requests mean that your supply partner is sending inventory that does not pass supply tag targeting. Confirm that they have targeting applied on their side.
NumbersBlocked (Targeting)Unusable requests blocked by supply tag, partner, and account level targeting


NumbersOpps

VPAID: Number of times the supply tag VPAID unit is initialized

VAST only: Number of times the supply tag returns a non-empty vast response


LiteLow Opportunity numbers are indicative of being low on the waterfall of your Supply Partner.
NumbersMissed OppsNumber of times the request passes supply tag targeting but does not pass targeting on any of demand tags on the waterfall
FullIf a tag has a lot of Missed Opportunities, align more demand that meets supply tag targeting or add supply tag targeting to align better with existing demand. In the second case, make sure to share your targeting with your supply partner
NumbersImpsNumber of times an ad is served
Lite
NumbersPlayer LoadsNumber of times that a player loads

Player load events are recorded based on the firing of the player tracking pixel.
NumbersPod Avail TimeSum of seconds available in an ad pod. Determined by the UI settings or the POD_MAX_DUR macro


NumbersPod Opp TimeSum of opportunities in seconds 


Numberspod time fillSum of impressions in seconds


NumbersPod Opt Outs



CalculationsUsable %Percentage of requests that pass supply targeting criteria and are not blocked by Pre-Bid IVT filteringRequests / Total Calls

CalculationsBlocked % (Total)Percentage of requests blocked by IVT and supply targetingBlocked (Total) / Total Calls
If a tag has a high blocked %, it is returning an empty VAST response to your supply partner and they may view your tag as a poor performer. Share your supply tag targeting with your supply partners to reduce this %
CalculationsBlocked % (Targeting)Percentage of requests blocked by supply targetingBlocked (Targeting) / Total Calls

CalculationsOpp %Percentage of requests that result in an opportunityOpportunities / RequestsFullIf a tag has a low opportunity %, it is likely low on the waterfall of your supply partner. Ask what you can do to get higher on the waterfall; this may entail going on a white list or having request caps implemented on your tag to prove that your tag can fill if given more opportunities.
CalculationsOpp Fill %Percentage of opportunities that result in an impressionImpressions / OpportunitiesLiteThis metric is useful to show your supply partners when arguing for a higher spot on the waterfall.
CalculationsRequest Fill %Percentage of requests that result in an impressionImpressions / RequestsLite
CalculationsPlayer Fill %Percentage of requests which result in a player loadPlayer Loads / Requests

CalculationsPod Opp Time %
sum(AP_SLOTS_OPPORTUNITY_SECONDS)/sum(AP_SLOTS_SECONDS_AVAILABLE)

Calculationspod time fill %
sum(AP_SLOTS_SECONDS_FILLED)/sum(AP_SLOTS_SECONDS_AVAILABLE)

CalculationsPod Opp Fill Time %
sum(AP_SLOTS_SECONDS_FILLED)/sum(AP_SLOTS_OPPORTUNITY_SECONDS)

IVT MetricsBlocked (Pre-Bid Protected)Unusable requests blocked by Protected. This data is delayed by 2 hours, which can lead to initial zeros in this column. Total calls, Billable requests, and Blocked (Total) will be updated as the Protected data becomes available.


IVT MetricsBlocked (Pre-Bid WhiteOps)Unusable requests blocked by WhiteOps. This data is delayed by 72 hours and this can lead to initial zeros in this column. Total calls, Billable requests, and Blocked (Total) will be updated as the WhiteOps data becomes available.


IVT MetricsBlocked (Pre-Bid SpringServe)Unusable requests blocked because they were deemed to be IVT using SpringServe's proprietary algorithm


IVT MetricsBlocked % (Pre-Bid Protected)Percentage of requests blocked by Protected pre-bid IVT filteringBlocked (Pre-bid Protected) / Total Calls

IVT MetricsBlocked % (Pre-Bid WhiteOps)Percentage of requests blocked by WhiteOps pre-bid IVT filteringBlocked (Pre-bid WhiteOps) / Total Calls

IVT MetricsBlocked % (Pre-Bid SpringServe)Percentage of requests blocked by SpringServe Pre-Bid IVT filteringBlocked (Pre-bid SpringServe) / Total Calls

IVT MetricsMoat ImpsNumber of impressions analyzed by Moat


IVT MetricsMoat Human ImpsNumber of Moat impressions filled by humans


IVT MetricsMoat Bot ImpsNumber of Moat Impressions filled by bots


IVT MetricsMoat Human %Percentage of Moat impressions filled by humansMoat Human Imps / Moat Imps

IVT MetricsMoat Bot %Percentage of Moat Impressions filled by botsMoat Bot Imps / Moat Imps

IVT MetricsIAS ImpsNumber of impressions that were analyzed by IAS


IVT MetricsIAS IVT ImpsNumber of IAS impressions that were deemed to be IVT


IVT MetricsIAS IVT %Percentage of IAS impressions that were deemed to be IVTIAS IVT Imps / IAS Imps

IVT MetricsForensiq ImpsNumber of impressions that were analyzed by Forensiq


IVT MetricsForensiq IVT ImpsNumber of Forensiq impressions that were deemed to be IVT

If a Forensiq risk score of over 65 assigned, it is counted as IVT; A risk score of 65 means that the impression has potential IVT but doesn't necessarily mean it is fraud. 
IVT MetricsForensiq IVT %Percentage of Forensiq impressions that were deemed to be IVTForensiq IVT Imps / Forensiq Imps
A high percentage of IVT imps means you could look into the source.
IVT MetricsProtected ImpsNumber of impressions that were analyzed by Protected


IVT MetricsProtected IVT ImpsNumber of Protected impressions that were deemed to be IVT


IVT MetricsProtected IVT %Percentage of Protected impressions that were deemed to be IVTProtected IVT Imps / Protected Imps

Quality MetricsClicksNumber of times the viewer clicks on the ad


Quality MetricsCTRClick through %Clicks / Impressions

Quality Metrics25% CompletesNumber of times the ad is viewed to 25%


Quality Metrics50% CompletesNumber of times the ad is viewed to 50%


Quality Metrics75% CompletesNumber of times the ad is viewed to 75%


Quality Metrics100% CompletesNumber of times the ad is viewed to 100%


Quality MetricsCompletion %Percentage of Impressions that are viewed to 100%100% Completes / Impressions

Quality MetricsMoat Viewability %Percentage of Moat measurable impressions that were viewable for any amount of time


Quality MetricsMoat AVoC %Percentage of Moat measurable impressions where the ad played to completion and was both visible on-screen and audible on complete (AVOC %)


Quality MetricsMoat GroupM Viewability %Percentage of Moat measurable impressions where the video player is 100% in view, with the sound on, and the for the video to run for at least half of the duration (cumulative) of the video length


Quality MetricsIAS MRC Viewability %Percentage of IAS impressions that were viewable for any amount of time


Quality MetricsIAS GroupM Viewability %Percentage of IAS impressions where the video player is 100% in view, with the sound on, and the for the video to run for at least half of the duration (cumulative) of the video length


Response MetricsErrorsNumber of times that there is no demand tag fill in the waterfall

If Errors are high, reexamine your demand, because the request is going all the way down the waterfall without being filled.
Response MetricsError %Percentage of usable requests that result in an ErrorErrors / Requests

Response MetricsTimeoutsNumber of times the player closes after VPAID has initialized and no ad is returned

If this number is high and the VPAID Window is high, your tag is given a long time to fill but never does; reexamine your demand. If this number is high and the VPAID Window is low, talk to your Supply Partner about why you are being timed out so quickly.
Response MetricsTimeout %Percentage of usable requests that result in a timeoutTimeouts / Requests

Response MetricsVPAID WindowAverage number of seconds that the VPAID is open before timing out without monetizing
Full
Response MetricsSupply Response TimeAverage number of seconds before an impression is served
Full
FinancialsRevenueRevenue
Lite
FinancialsMedia CostMedia Cost
Full
FinancialsThird Party FeesThird Party Fees


FinancialsTotal CostTotal Cost of media and third party feesMedia Cost + Third Party Fees

FinancialsProfit (Gross)Gross ProfitRevenue - Media Cost

FinancialsProfit (Net)Net ProfitRevenue - Total CostFull
FinancialsMargin (Gross)Gross MarginGross Profit / Revenue

FinancialsMargin (Net)Net MarginNet Profit / Revenuefull
FinancialsRPMRevenue per thousand impressionsRevenue / 1,000

FinancialsCPMCost per thousand impressionsCost /1,000

FinancialsPPM (Gross)Gross Profit per thousand impressionsProfit / 1,000

FinancialsPPM (Net)Net Profit per thousand impressionsNet Profit / 1,000

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