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In the settings tab, set your account manager for this connection as well as the default tier for any Connected Demand that you align to supply in your account. You will see the Direct Connection's set contact information for the account manager on their end.
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New Connected Demand
Connected Demand replaces Demand Tags in Direct Connect. It is not possible to create new Connected Demand in your account, rather Connected Demand appears in your account when your Direct Connection creates Connected Supply in their account. When you have new Connected Demand, a badge with the number of new Connected Demand objects appears above Demand in the menu at the top of the page. When you navigate to the DC tab of the Demand page, you will see the number of new Connected Demand per partner in the New column.
Navigate to a DC Partner and new Connected Demand is highlighted in yellow and appears at the top of the table. There are three ways to acknowledge new DC Demand so it is no longer new.
- On the Connected Demand tab, click the icon in the New column and the icon will disappear
- In the Connected Demand page, click dismiss or x out of the message at the top
- Align to Supply
Managing Connected Demand
On the Connected Demand tab, click on the DC demand name to see and edit the Connected Demand. In the settings tab of your Connected Demand, you can edit the Name, Status, Group, Code, and Notes. The rate is tied to the rate of the corresponding Connected Supply, which is defined by your Direct Connection. Connected Supply Name shows the name of the DC Supply in your partner's account, along with the ID. This is helpful if you need to communicate with your partner about specific DC Supply.
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