VAST Error Codes are used to debug problems with ad serving. The IAB has created a standard set of Error Codes. In addition SpringServe has created custom error codes to give more insight into "901: General VPAID Errors". This will help debug specific issues with effecting fill.
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| Error Code | Description | Time of Occurence | SpringServe Specific Details |
|---|---|---|---|
| 1301 | The demand partner did not return a bid | Pre-Ad | |
| 1302 | HTTP timeout while requesting VAST | Pre-Ad | |
| 1303 | HTTP error while requesting VAST | Pre-Ad | |
| 1304 | No HTTP response from VAST request | Pre-Ad | |
| 1305 | HTTP 4XX status from VAST request | Pre-Ad | |
| 1306 | HTTP 5XX status from VAST request | Pre-Ad | |
| 1307 | all other non HTTP 200 status codes from VAST request | Pre-Ad | |
| 1308 | VAST request timeout | Pre-Ad | Springserve VAST timeout is 3 seconds |
| 1309 | Wrapper chain timeout | Pre-Ad | Springserve wrapper chain timeout is 5 seconds |
| 1310 | Demand partner bid below the floor | Pre-Ad | |
| 1311 | Mixed Content Error | Pre-Ad | non secure ad returned for a secure tag |
| 1312 | Index Request Timeout | Pre-Ad | Index's json call timed out |
| 1313 | Header bidding error Requesting VAST | Pre-Ad | |
| 1314 | Header bidding missing request parameters | Pre-Ad | |
| 1315 | Header Bidding Bid Request Timeout | Pre-Ad | |
| 1316 | Max Broadcast Timeout | Pre-Ad | A broadcast tier timed out at 5 seconds |
| 1317 | Openrtb Request Timeout | Pre-Ad | There was a timeout on the openrtb request to our adserver |
| 1318 | Openrtb Request Error | Pre-Ad | There was an error getting the openrtb responses from our adserver |
| 1319 | Openrtb No Bids | Pre-Ad | Openrtb request returned no bids |
| 1320 | IMA Manager Loader Error | Pre-Ad | There was an error loading the IMA Ads Manager. |
| 1321 | IMA Manager Loader Timeout | Pre-Ad | Timeout while loading the IMA Ads Manager |
| 1323 | Invalid Header Bidding Bid Response | Post-Opportunity | The Bid Response from client-side HB could not be parsed. |
| 1501 | Error Loading Flash Bridge | Post-Opportunity | |
| 1502 | Error Playing Flash Bridge | Post-Opportunity | The flash bridge was loaded ok, but when trying to actually start the ad there was an error |
| 1503 | Error Loading IMA Wrapper | Post-Opportunity | This is for Adx tags that require the IMA sdk to be loaded to run the tags. There was an error loading/playing the demand tag through the IMA sdx |
| 1504 | Error Playing Video Asset | Post-Opportunity | There was an error trying to play an video asset (mp4, webm) that resulted from a demand tag |
| 1505 | Child Handshake Error | Post-Opportunity | Error calling the handshake method on the child vpaid loaded from a demand tag |
| 1506 | Child INIT VPAID Error | Post-Opportunity | Error initializing the child vpaid that resulted from a demand tag |
| 1507 | Child Set Volume Error | Post-Opportunity | Attempted to set the volume on a child VPAID but received an exception |
| 1508 | Unexpected VAST Processing Exception | Post-Opportunity | |
| 1509 | Error loading child VPAID | Post-Opportunity | |
| 1510 | General Demand Tag Error | Post-Opportunity | |
| 1511 | SpringServe Vast Validation Error | Post-Opportunity | This error means that information expected within the VAST xml is missing. For example missing impression or error pixels, missing linear add element within the VAST xml |
| 1512 | Error sending a js demand opportunity event | Post-Opportunity | |
| 1513 | Parent Called Stop Ad | Post-Opportunity | |
| 1514 | Parent Called Skip Ad | Post-Opportunity | |
| 1515 | Complete Without Impression | Post-Opportunity | |
| 1516 | Supply Tag Timeout | Post-Opportunity | |
| 1517 | Demand Tag Timeout | Post-Opportunity | |
| 1518 | Broadcast Timeout | Post-Opportunity | |
| 1519 | Max Broadcast Timeout | Post-Opportunity | |
| 1520 | Demand Partner Timeout | Post-Opportunity | |
| 1521 | There was an error requesting an ad from IMA | Post-Opportunity | |
| 1522 | There was an error loading the IMA ad | Post-Opportunity | |
| 1523 | There was an error playing the IMA ad | Post-Opportunity | |
| 1524 | There was an error initializing the IMA AdsManager when attempting to start the ad | Post-Opportunity | |
| 1525 | General error initializing the IMA ad | Post-Opportunity | |
| 1526 | Error initializing the IMA wrapper | Post-Opportunity | |
| 1527 | Uncaught Error Requesting Flash Demand | Post-Opportunity | |
| 1528 | Uncaught Error Requesting IMA Demand | Post-Opportunity | |
| 1529 | Uncaught Error Requesting Media Demand | Post-Opportunity | |
| 1530 | Uncaught Error Requesting VPAID Demand | Post-Opportunity | |
| 1531 | Openrtb bidder did not fill | Post-Opportunity | (Bidder Error Code) |
| 1532 | Openrtb no fill | Post-Opportunity | none of the openrtb bids resulted in an impression (Standard Error Code) |
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| Vast Error Code | Description | Occurrence | Notes |
|---|---|---|---|
| 1601 | VAST XML Parsing Error | Pre-Ad | Invalid XML in vast response |
| 1604 | Error No Bid | Pre-Ad | No bid received from demand partner |
| 1605 | HTTP timeout while requesting VAST | Pre-Ad | Timed out before getting a vast response from bidder |
| 1606 | HTTP error while requesting VAST | Pre-Ad | Generic HTTP Error getting a vast response from bidder |
| 1607 | No HTTP response from VAST request | Pre-Ad | No HTTP response received |
| 1608 | HTTP 4XX status from VAST request | Pre-Ad | HTTP 400 Status Code in vast response |
| 1609 | HTTP 5XX status from VAST request | Pre-Ad | HTTP 500 Status Codes in vast response |
| 1610 | all other non HTTP 200 status codes from VAST request | Pre-Ad | catch-all in case this is something not in error codes 1605 through 1609 |
| 1611 | VAST request timeout | Pre-Ad | Response took longer than maximum allocated time |
| 1612 | Wrapper chain timeout | Pre-Ad | wrapper chain exceeded max auction duration |
| 1613 | Bad Demand Tag Endpoint URL | Pre-Ad | Endpoint URL with spaces, &'s or other un-parseable and/or invalid characters. |
| 1614 | Max number of wrappers for SSB | Pre-Ad | Number of wrappers more than 3 |
| 1615 | Bid below the floor | Pre-Ad | Bid received had a value below bid floor |
| 1616 | Mixed Content Error | Pre-Ad | http ad returned for https ad call |
| 1619 | No Duration | Pre-Ad | On ad pods the vast is missing <duration> attribute |
| 1620 | Invalid URL in wrapper | Pre-Ad | Invalid URL found in wrapper |
| 1621 | Invalid URL in redirect | Pre-Ad | Invalid URL found in redirect while getting demand |
| 1622 | Invalid Json | Pre-Ad | The JSON rendered was invalid |
| 1623 | Not included in ad pod | Post-Ad | |
| 1624 | Empty Vast Response | Pre-Ad | |
| 1625 | Only VPAID ad(s) returned but not allowed | Pre-Ad | |
| 1626 | Ad discarded due to pod opt out | Post-Ad | Ad(s) were returned but the pod opted out due to too many empty slots |
| 1627 | Pod slots full | Post-Ad | |
| 1628 | Ad duration greater than pod time unfilled | Post-Ad | |
| 1629 | Ad duration greater than slot max | Post-Ad | |
| 1630 | Ad duration less than slot min | Post-Ad | |
| 1631 | VastAdTagUri element incorrectly formatted in the vast response of a wrapper. | Pre-Ad | |
| 1632 | Wrapper leads to an empty VAST response. | Pre-Ad | |
| 1634 | Advertiser Domain not in whitelist | Post-Ad | |
| 1635 | Advertiser Domain in Blacklist | Post-Ad | |
| 1636 | Targeting block for unknown advertiser domain | Post-Ad | |
| 1637 | Ad excluded from pod due to duplicate creative | Post-Ad | |
| 1638 | Not enough time left to follow wrapper request | Pre-Ad | |
| 1639 | Ad excluded from pod due to competitive exclusions block | Post-Ad | |
| 1640 | Duplicate removed due to unique pod ID | ||
| 1641 | Targeting block for Media File Duration | Post-Ad | |
| 1642 | Targeting block for Media File Bitrate | Post-Ad | |
| 1643 | Targeting block for Media File Mime Type | Post-Ad | |
| 1644 | Creative excluded due to demand partner's competitive exclusion list | Post-Ad | |
| 1645 | Creative excluded due to campaign's competitive exclusion list | Post-Ad | |
| 1646 | Creative excluded due to audio volume targeting | Post-Ad | |
| 1647 | The bid price was above our maximum allowed | Post-Ad | |
| 1648 | Ad excluded due to advertiser domain that has content that was not brand-safe | Post-Ad | |
| 1649 | Ad excluded due to advertiser domain that has malicious content | Post-Ad | |
| 1650 | Ad excluded due to advertiser domain that has objectionable content | Post-Ad | |
| 1651 | Ad excluded due to demand tag's IAB Category competitive exclusion list | Post-Ad | |
| 1652 | Ad excluded due to demand partner's IAB Category competitive exclusion list | Post-Ad | |
| 1653 | Ad excluded due to campaign's IAB Category competitive exclusion list | Post-Ad | |
| 1654 | Ad excluded as advertiser domain belongs to IAB categories in blocklist | Post-Ad | |
| 1655 | Ad Excluded as advertiser domain belongs to IAB categories not in allowlist | Post-Ad | |
| 1656 | Ad excluded as advertiser domain belongs to IAB categories do not meet targeting requirements | Post-Ad | |
| 1670 | VAST XML pixel processing error | Post-Ad | Issue adding SpringServe pixels to ads due to problematic XML in response |
| 2000 | Bid price less than minimum price bucket | Post-Ad | |
| 2001 | Bid price less than minimum bucket for specific duration | Post-Ad | |
| 2020 | Duration below minimum | Post-Ad | |
| 2021 | Duration above maximum | Post-Ad | |
| 2022 | Duration invalid | Post-Ad |