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Table of Contents

Account Settings

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Once you have created the account for your Supply/Demand partner, they will receive an email with a link that allows them to set their password and enter their name. They can also go to videoconsole.springserve.com and click "Forgot your password?" to get a new link. Your account will appear in their dropdown menu when they log into their SpringServe account.

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You can also bookmark the URL when you run a report. In fact, when navigate to the Create Report page of SpringServe you are always taken to the report for Today with dimension of Supply Tag:

http://videoconsole.springserve.com/reports

What is the difference between detected and declared domain?

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SpringServe offers a seamless plug-in for both Pre-bid and Post-Impression detection with various partners. Detection is available on both your supply and demand tags.

Pre-Bid:

  • WhiteOps - Desktop, Mobile-web. Could be used for In-app traffic as well. 
  • Protected Media - Available for Desktop, Mobile-web, In-app traffic.  CTV is in beta. Please let your account manager know before activating.
  • SpringServe - Pre-bid based on specific things that SpringServe has come up. Not algorithm based.

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How do I select between pre-bid and Post-imp IVT detection?

Pre-bid verification analyzes the request before a bid is even made. It uses previously gathered data alongside real-time machine learning to determine if an ad should even be shown to a user.  Pre-bid IVT filtering is available on both supply and demand tags in SpringServe. Enabling pre-bid on a demand tag protects specific demand sources from IVT, so that you could reduce costs by not running it on your entire supply. Only requests that have been approved by the selected vendors will be passed to the demand tag.

Post-imp verification analyzes the request after the ad has already shown. It allows a user to see where the traffic sources come from and set their own blacklists and whitelists according to the data that is found in reports.

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Please note that the data depends on when our partners make the data available to us. If you see 'zeros' in reporting, it means thats SpringServe does not have the data yet. Data delays for each IVT partner are as follows:

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